Windows 10 – how to uninstall and reinstall network adapter driver – Microsoft Community
Wi-Fi networking is a convenient way to access the Internet. However, a lot of things can go wrong when using a wireless connection, and it can be frustrating when the connection is slow, intermittently drops, or cannot connect. The steps in this document provide tools that have been found helpful in solving many problems that can occur with wireless network and Internet connections. Step 1: Use automatic troubleshooting Tools by HP or Microsoft can be used to automatically test for and fix a large variety of wireless conditions.
HP PCs – Troubleshooting Your Wireless Network and Internet Connection (Windows 7)
Wi-Fi networking is a convenient way to access the Internet. However, a lot of things can go wrong when using a wireless connection, and it can be frustrating when the connection is slow, intermittently drops, or cannot connect.
The steps in this document provide tools that have been found helpful in solving many problems that can occur with wireless network and Internet connections. Step 1: Use automatic troubleshooting Tools by HP or Microsoft can be used to automatically test for and fix a large variety of wireless conditions. If your computer does not have HP Support Assistant, use the automated troubleshooter that is built into Windows 7.
Use HP Support Assistant network diagnostics HP Support Assistant is a software support diagnosis and troubleshooting tool from HP that can resolve many types of network and Internet connection issues.
Follow these steps to diagnose and troubleshoot network issues using HP Support Assistant. The images in this section might vary slightly from what you see on your screen. If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, then press the key or button to enable your wireless adapter.
This key might be the F10 key, F12 key, or labeled with a symbol of an airplane. If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try connecting to the Internet again. If problems persist, continue using these steps. If your computer does not have a wireless key or the wireless activity lights remain off or orange, continue using these steps.
From the Windows desktop, click the HP Support Assistant icon in the notification area at the bottom right corner of the screen. If your computer cannot connect to the Internet, use Microsoft’s Automated Troubleshooting Windows 7 in English tool instead of this step. If a welcome screen opens, select the options you want, and then click Next. In the My devices screen, select your device from the options listed.
The My devices menu screen displays. On the My devices menu screen, click Internet and Security. Click HP Network Check. If a User Account Control message opens, click Yes to allow the computer to make changes. If the diagnostic test finds no issues, close the windows and continue to the next section. If the diagnostic test finds one or more issues, continue following the steps in this section.
Click Possible Root Causes. Click one of the tool icons for steps to resolve the issue, and then follow the on-screen instructions. After completing the instructions, click Re-check. HP Support Assistant checks the network connectivity. If necessary, repeat these steps until the network connectivity issue is resolved or all possible root causes and repairs have completed. Use Windows 7 Network and Internet Troubleshooter The Windows 7 Network and Internet Troubleshooter tests the network for problems and attempts automatic repairs for any issues found.
Use this tool from Microsoft to test and repair the connection. If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, press the key or button to enable your wireless adapter. Click Start , and then click Control Panel. Click Troubleshooting, and then click Network and Internet. Click Internet Connections.
Make sure the box is checked for Apply repairs automatically, and then click Next. Click Troubleshoot my connection to the Internet. Follow the instructions to check for problems. After automated troubleshooting has completed, read the information on the screen. If problems are found, the window provides more information about the problems.
This window might also show you what was fixed or actions you can take to resolve the problem. Read the information in the window and perform any suggested actions. If problems persist, close the troubleshooting window and continue to the next step. If no problems were found and your computer is still experiencing Wi-Fi problems, close the troubleshooting window and continue to the next step.
Step 2: Reinstall the wireless network adapter driver Removing and reinstalling the wireless network adapter driver can clear registry values and reset configurations so that the driver can be properly set up and accessed by Windows. Use one of the following sections to reinstall your wireless adapter driver.
If you are using an external USB wireless network adapter, unplug it, restart your computer, and then plug it into a different USB port. Click Start , type recovery manager, and then select Recovery Manager from the search results. If a User Account Control message opens, click Yes. Click Next. Scroll down through the list of drivers, select the name of your computer’s wireless adapter, and then click Next. Wait until the driver installs and restart your computer if prompted to do so.
If problems persist, continue to the next step. If you are using an external USB wireless network adapter or cellular broadband device, unplug it, restart your computer, and then plug it into a different USB port after Windows opens.
Click Start , type device manager, and then select Device Manager from the search results. Double-click Network adapters. Right-click the name of your wireless network adapter, and then select Uninstall. If the name of the network adapter is missing from the network adapters category, the network adapter hardware is not connected or the device driver cannot Plug and Play. If this happens, shut down the computer and check the hardware connection to your wireless adapter hardware.
Service the computer if problems are found. When the Confirm Device Uninstall screen displays, click OK, and then wait for the device to be uninstalled. The name of the wireless adapter no longer appears in the network adapters category when it has been uninstalled.
At the top of the Device Manager window, click Action, and then select Scan for hardware changes. The computer reinstalls wireless network and the wireless network adapter name displays in the Network adapters category.
After the network adapter name displays in Device Manager, close Device Manager, and then restart the computer.
Step 3: Update wireless network drivers Downloading and installing the latest driver for your wireless adapter can resolve issues with wireless Internet connections, especially issues related to performance or intermittent dropped connections.
Use one or more of the following sections to find updated drivers for your wireless networking hardware. If you cannot find an updated driver or the updated driver fails to solve the problem, go to the next step. Get driver updates from HP HP tests and posts many updated drivers from wireless adapter manufacturers. HP might have a more current version of the wireless driver than the one you are using.
If a Let’s identify your product to get started page displays, select your computer type, type the model name of your computer, and then click Submit. The product support page opens. In many cases, the wireless driver is part of a driver package for your motherboard called a chipset. When visiting HP’s website, look for a wireless driver first, and then look for the chipset if a wireless adapter driver is not available.
Read the details for the software downloads that are available if you need more information. If your computer currently does not have access to the Internet, use another computer with Internet access to download and install the wireless driver softpaq to a USB storage device. You can then connect the storage device to a USB port on your computer and open the softpaq file that was downloaded to update your driver or chipset.
If the updated driver fails to solve the problem, go to the next step. HP Support Assistant can be used to automatically find and install the latest updates for your computer. If your computer cannot connect to the Internet, use Microsoft’s Automated Troubleshooting Windows 7 tool instead of this step. In the My devices screen, click Check for updates and messages. To see the available updates, click the Updates tab. The Updates available screen displays.
To install an update, click the Install now icon next to the update. Get driver updates from other sites Other websites might provide driver updates for your exact model of wireless hardware. If you cannot find an updated driver from HP, you can use these steps to see if a more updated version is available from the World Wide Web. HP does not control and is not responsible for information outside of the HP website.
While there are many reputable sites that provide drivers, some sites might be malicious. Download software only from sites you know and trust. Double-click Network adapters, right-click the name of the wireless adapter, and then select Properties.
Click the Driver tab and look at the name next to Driver Provider. You might want to refer to the driver date and name as well when looking for an updated driver. Visit the driver provider’s website to look for an updated driver.
You can find the website by searching the Internet using the driver provider’s name. If you cannot find an updated driver on the driver provider website or you cannot find the provider’s website, click the Details tab in Device Manager, select Hardware Ids from the Property list, and then right-click the first hardware device ID in the list and select Copy. You can then paste the hardware ID into an Internet search page to find sites that host the drivers.
Step 2: Reinstall the wireless network adapter driver
If the issue persists. Uninstall the network adapter driver and restart the computer and have Windows automatically install the latest driver upon. I had to uninstall and delete the network adapter via device manager. When I restarted my laptop, it didnt reinstall it as promised and now. My WLAN adapter is a Cisco Linksys WUSB54GC Wireless Network Adapter I’ ve uninstalled the device multiple times but when I reinstall it.
Windows 10 – how to uninstall and reinstall network adapter driver without WiFi?
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You want to use the “Change Adapter Settings” link then look at the properties of all of the physical adapters (connected and disconnected). Quick and easy solutions to “Windows could not find a driver for your network adapter” error. Click to follow to make it help you now!. Update the Network Adapter driver; Uninstall and the Reinstall the Network Adapter driver; Run Hardware and Devices Troubleshooter; Run.